# Data & Analytics

The **Data** section of your backoffice gives you a global overview of how your establishment is performing — based on real usage data and customer interactions.

This dashboard is divided into three main parts: **booking trends**, **conversion metrics**, and **privatisation room analytics**.

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### 📈 Booking Trends Over Time

At the top of the page, you'll find a chart showing the **evolution of booking requests over time**, split by category (standard reservations vs. privatisations).

This allows you to identify:

* Busy vs. quiet periods
* Which type of requests dominate over time
* Seasonal or day-of-week patterns

<figure><img src="/files/E0gpzFXrnnEhKCpj1ip6" alt=""><figcaption></figcaption></figure>

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### 📊 Conversion & Request Statistics

Just below the chart, you'll find a set of **key performance indicators** that summarize how well your request module is converting.

You’ll see:

* Total number of requests received
* Number of accepted and declined requests
* Conversion rate (accepted / total)
* Drop rate (drafts or uncompleted requests)

This gives you a quick read on how users interact with your reservation flow, and where potential friction might be.

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### 🏢 Room Performance Details

The final section breaks down **room-specific analytics**, showing how each private space (salon) has performed over the selected period.

For each room, you’ll be able to see:

* 💰 Total revenue from privatisation fees
* 👥 Average number of guests per booking
* ⏱️ Total hours of privatisation
* 📅 Number of requests received and confirmed

This helps you identify your most profitable spaces and plan operational decisions (e.g. pricing adjustments, promotion strategy, staffing needs).

***

### 💡 Tip

To change the period of analysis, use the **date filter** at the top of the page. All charts and figures will update automatically based on your selection.


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